The Hawaii One Call Center receives requests for locating underground facilities from excavators and relays these requests to facility operators. Hawaii One Call Center provides, as the name implies, a means for excavators to obtain information about the location of underground facilities by calling ONLY one number: 8-1-1. This eliminates the need for duplicate calls to request the same information from each facility operator.
Hawaii One Call Center (HOCC) Phone Numbers
To call for a locate request dial 811 or (866) 423-7287.
For administrative questions please call (877) 668-4001.
Available from 8 am to 5 pm PST, Monday through Friday.
The Hawaii One Call Center is available 24 hours a day, seven days a week, every day of the year. Online service ticket requests are also available around the clock at www.digsafelyhawaii.com.
Observed Holidays
New Year’s Day | Dr. Martin Luther King, Jr., Day | Presidents' Day | Prince Jonah Kuhio Kalanianaole Day | Good Friday | Memorial Day | King Kamehameha I Day | Independence Day | Statehood Day | Labor Day | General Election Day | Veterans’ Day | Thanksgiving Day | Christmas Day
Above are the legal holidays defined in the Hawaii Revised Statutes to be observed by the State. Holidays that fall on Saturdays are observed on the proceeding Friday; holidays that fall on Sundays are observed on the following Monday. Election Days are established by the State Constitution.